MAJOR is located at 1426 Wisconsin Ave. NW, Washington, DC 20007. For any online purchase related questions, please e-mail us at firstname.lastname@example.org, and we will get back to you within 24/48 hours. In-store staff will not be able to answer customer service questions or anything online related.
Order Processing & Shipping
All orders will ship via USPS on the following business day from the date you place your order. You will receive a tracking number from USPS after we ship out your goods. You will need to log into your PayPal account to look up your tracking info. On presale orders, the goods will ship on the launch date, as specified on the item description. For your security, we will only ship to PayPal confirmed address appearing on your payment page. We reserve the right to cancel any order at our discretion.
Shipping costs are based on the size/weight of the item. Every item has a shipping cost per unit assigned to the item, and it will automatically get added to your total in the checkout.
Shipping costs for orders shipping outside the USA will be determined, based on the size/weight of the item. USPS Postal Service determines the rate during the checkout process.
International orders are subject to custom duty fees by the destination county’s government. We have no control over how much you are charged for customs. Please understand that we cannot be held responsible for any additional charges the destination country imposes on you. The buyer is responsible for all custom duty fees.
We accept major credit cards (Visa, MasterCard, American Express & Discover) & direct transfer through PayPal. Registration with PayPal is not required.
Returns & Exchanges
All sales are FINAL. No Refunds. No Returns. No Exchanges. Any unauthorized returns, refusal to accept the package, or return-to-sender actions will result in full and complete forfeiture of all payments. Any returned packages due to buyer's incomplete or undeliverable address will result in additional shipping/handling charge to attempt the second shipment.
Purchases made through MAJOR Online Store are secured through PayPal, the most trusted internet payment processing company. All personal and credit card information transmitted are handled by PayPal’s secure connection. Personal contact information transmitted to us will never be sold or shared.