terms and conditions

Order Processing & Shipping

All orders will ship via USPS or UPS on the following business day from the date you place your order. You will receive a tracking number from USPS or UPS after we ship out your goods. On pre-order campaigns, the goods will ship on the launch date, as specified on the item description. MAJOR holds no responsibility for any of the packages that we ship, once the item is in the carrier’s (UPS or USPS) possession. For all non-delivery issues, or delays, you must contact the carrier for further information. For possible mail theft issues, please contact your local police department or the US Postal Inspector. For your security, we will only ship to your registered credit card billing address or PayPal confirmed shipping address appearing on your payment page. We reserve the right to cancel any order at our discretion.

Shipping Costs

Shipping costs are based on the size/weight of the item. USPS or UPS will calculate the rate based on the size/weight, and options will be presented at the checkout.

Payment
We accept major credit cards (Visa, MasterCard, American Express & Discover) & direct fund transfer through PayPal and Stripe. Registration with either services is not required.

Returns/Exchanges/Cancellation
All sales are FINAL. No Refunds. No Returns.  No Exchanges. Returns will be authorized only for wrong size sent, or wrong item sent (No other claims of defect, aging, discoloring, etc. will be honored), if contacted via email within 24 hours of receipt of your delivery. Any unauthorized returns, refusal to accept the package, or return-to-sender actions will result in full and complete forfeiture of all payments.  Any returned packages due to buyer's incomplete or undeliverable address will result in additional shipping/handling charge to attempt the second shipment. For packages that are returned to us due to non-delivery or address issues, your maximum refund will be 50% of the total amount minus any shipping charges, if you do not arrange to have the items re-shipped or you do not reply to our communication attempt in a timely manner (7 days). Any attempt at cancellation will result in forfeiture of 10% restocking fee on the total amount of invoice, plus any shipping charges or redirect charges. All authorized returns must arrive back within 7 days of authorization issue date.

Security
Purchases made through MAJOR Online Store are secured through Stripe & PayPal, two of the most trusted internet payment processing companies. All personal and credit card information transmitted are handled by the processors' secure connection. Personal contact information transmitted to us will never be sold or shared.