terms and conditions
Order Processing & Shipping
All orders will ship via USPS or UPS on the following business day from the date you place your order. You will receive a tracking number from USPS or UPS after we ship out your goods. On pre-order campaigns, the goods will ship on the launch date, as specified on the item description. For your security, we will only ship to your registered credit card billing address or PayPal confirmed shipping address appearing on your payment page. We reserve the right to cancel any order at our discretion.
Shipping costs are based on the size/weight of the item. USPS or UPS will calculate the rate based on the size/weight, and options will be presented at the checkout.
Shipping costs for orders shipping outside the USA will be determined, based on the size/weight of the item. All shipments are processed for USPS Priority International Service, unless other arrangements are made. USPS Priority International Service normally takes 6 to 10 business days to reach most metropolitan destinations after shipping. However, the duration of the shipment once it reaches the destination country is solely determined by the destination country's postal service.
International orders are subject to custom duty fees by the destination county’s government. We have no control over how much you are charged for customs. Please understand that we cannot be held responsible for any additional charges the destination country imposes on you. The buyer is responsible for all custom duty fees.
We accept major credit cards (Visa, MasterCard, American Express & Discover) & direct fund transfer through PayPal and Stripe. Registration with either services is not required.
All sales are FINAL. No Refunds. No Returns. No Exchanges. Returns will only be authorized for defective, damaged, or seller mistaken goods, if notified within 24 hours of delivery receipt. Any unauthorized returns, refusal to accept the package, or return-to-sender actions will result in full and complete forfeiture of all payments. Any returned packages due to buyer's incomplete or undeliverable address will result in additional shipping/handling charge to attempt the second shipment. Any attempt at cancellation will result in forfeiture of 15% restocking fee on the total amount of invoice, plus any shipping charges or redirect charges. All authorized returns must arrive back within 7 days of authorization issue date.
Purchases made through MAJOR Online Store are secured through Stripe & PayPal, two of the most trusted internet payment processing companies. All personal and credit card information transmitted are handled by the processors' secure connection. Personal contact information transmitted to us will never be sold or shared.